GWH - How do I set up or amend a supplier on Oracle?

Supplier Set Up - New Suppliers

All NEW suppliers are required to be set up on the Oracle before a Purchase order can be raised or an invoice paid.

Suppliers must be set up in advance of the non-catalogue requisition being submitted. Requisitions without supplier detail, will be returned to the originator with an explanation outlining what should be provided.

For a new supplier please complete and send them the attached form requesting all their details on their official Letterhead, in a PDF format,  those details should them be emailed to the Helpdesk support@salisburyfoundationtrust-support.freshdesk.com with the subject header clearly stating Trust, Supplier Set Up and including justification for the new supplier to be added and all relevant paperwork. 

Once received all details are sent to SBS who will undertake their due diligence checks including fraud and security checks which can take up to 10 working days. 

The P2P team will escalate urgent requirements but SBS have a 10 working day SLA for this requirement so may not not be able to meet a reduced timeline.

All suppliers should be aware that NHS Terms and conditions apply - NHS Payment terms - 30 Days net of invoice apply.

Supplier Amendments 

Supplier Amendments should be sent to the Helpdesk via an email support@salisburyfoundationtrust-support.freshdesk.com with the subject header, Trust, Supplier Amendment and the email should include all relevant paperwork related to the change required. 

Once received all details are sent to SBS who will undertake their due diligence checks including fraud and security checks which can take up to 10 working days. 

The P2P team will escalate urgent requirements but SBS have a 10 working day SLA for this requirement so may not not be able to meet a reduced timeline. 

Important 

End of Year/Capital - Please when raising requirements for End of Year spend ensure you allow 10 working days for the setting up of your supplier as urgent requests may not be fulfilled in the required timescale.